What to Expect

The Role

The Learning & Development Partner Intern will leverage their strategic mindset to interface with the business and assess business/learning requests. They will have experience with building business cases, applying adult learning theory and industry leading training practices, and a strong program management and consultative background. This role will enable alignment and partnership with the business.

What You’ll Do

• Conduct complex training needs assessments for Sales, Service, Delivery, and Collision employees, including root-cause analysis to understand performance gaps
• Consult with business partners to understand the strategic business roadmap, and recommend training solutions based on identified needs
• Conduct discovery sessions with business partners to scope requested learning needs
• Provide on-going analysis of learning programs across a broad spectrum of positions
• Prioritize learning needs by leveraging business analysis and ROI projections and make priorities and timelines visible to training team
• Communicate information to Design & Development teams clearly so that training requests are easily consumable and efficiently transitioned to the appropriate team
• Collaborate with analysts to ensure consistent measurement & evaluation is occurring within learning workstreams
• Consult on learning design plans, providing insights based on understanding of application of adult learning theory and specialized business knowledge
• Drive continuous improvement efforts focusing on internal and external project aspects
• Assist team members in measuring and optimizing the ROI of training projects/initiatives

What You’ll Bring

• You work smart (not just hard), and know how to drive projects, meet deadlines, and get things done. You have a bias for action and are proactive.
• You don’t sweat the small stuff, but also understand the importance of paying close attention to detail and being very precise.
• You have high emotional intelligence and know how to effectively communicate with stakeholders at all levels – from entry level associates to top executives.
• You can work both autonomously and collaboratively, and you will be effective at juggling and prioritizing multiple competing tasks in a fast-paced, challenging environment.